Rental scams are rising in South Africa, with fraudsters using increasingly deceptive tactics to target tenants and landlords. According to Fitzanne Estates, cases of rental fraud have surged in 2025, leaving victims financially devastated and with little recourse.
Online scams, where criminals post fake property listings or impersonate legitimate agents, have become one of the most prevalent forms of fraud. Many unsuspecting tenants are pressured into paying deposits and rental fees for properties that either do not exist or are already occupied.
At the same time, landlords are targeted by scammers posing as tenants, who default on payments or sublet properties to multiple unsuspecting individuals before disappearing.
How fraudsters operate
Fraudulent rental scams often follow a similar pattern. Criminals advertise attractive rental properties at below-market rates to lure in potential tenants. Once tenants express interest, scammers pressure them to pay deposits and advance rent before viewing the property.
Victims only realise they have been defrauded when the scammer disappears with their money.
Scammers also impersonate legitimate estate agents, using professional-looking emails and fake credentials to gain credibility. Some even arrange property viewings using stolen keys or renting short-term accommodation to create the illusion of legitimacy.
Landlords are equally at risk. Some fraudsters provide fake proof of income and references to secure a lease, only to default on payments. Others sublet the property illegally to multiple tenants, collecting rent from several people before vanishing.
“Fraudsters are becoming more creative, and it’s easier than ever to be tricked into paying a deposit for a rental property that doesn’t even exist,” warns Pearl Scheltema, CEO of Fitzanne Estates.
The impact of rental fraud
The financial consequences of rental scams can be severe. For tenants, losing a deposit or advance rent payment can amount to tens of thousands of rands, leaving them unable to secure alternative accommodation.
For landlords, unpaid rent and legal disputes with fraudulent tenants can result in significant financial and legal challenges.
“Scams don’t just cause financial losses — they create emotional distress for victims who find themselves scrambling for alternatives at the last minute,” adds Scheltema. “That’s why due diligence is crucial for tenants and landlords.”
Steps to protect against rental scams
Fitzanne Estates advises tenants to verify that they are dealing with a legitimate estate agent by checking their registration with the Property Practitioners Regulatory Authority (PPRA). Tenants should also be cautious of agents or landlords who refuse in-person meetings, demand upfront payments before property viewings, or provide inconsistent property details.
For landlords, thorough vetting of potential tenants is crucial. Conducting background checks, verifying employment history, and assessing financial stability can help prevent leasing to fraudulent tenants.
Fitzanne Estates offers property management services that include detailed screenings and legally sound lease agreements to safeguard landlords.
The Landlords Association of South Africa (LASA) has also warned that rising financial pressures and limited housing stock create an environment where scams can thrive. The organisation has urged landlords and tenants to exercise caution when signing lease agreements and be aware of red flags that could indicate fraudulent activity.
The role of professional letting agencies
A professional long-term letting agency provides a structured and legally compliant rental process, reducing the risk of fraud. These agencies verify property listings, securely handle trust account deposits and ensure tenants are thoroughly vetted before moving in.
“We’re not just here to facilitate transactions — we’re here to protect both parties,” says Scheltema. “Renting a property should be an exciting and positive experience, not a stressful one filled with uncertainty and risk.” – moneyweb.co.za
